terrible service

At this point I do not have anything nice to say about this company. Biggest **** I have ever come across. I'm going on two months without my items, let alone any feedback regarding my claim. I have been having to run after them, no updates given. Only being sent from post to pillar. Even had the nerve to increase my premium without even giving me my payout. I am extremely disappointed in them for deceiving me into taking on a load of inconvenience. They do not give a damn about their clients. I am definately switching to another insurance.