1 reviews | Active since Jul 2016
Terrible service
<p>Its been a month and ongoing since accident occurred, I have forwarded on relevant documents to the person that has phoned my once, being the only contact recieved from Mutual & Federal.</p> <p> </p> <p>Am driving with a damaged vehicle whereas my vehicle is too used for work.</p> <p> </p> <p>The service has been sickening.</p> <p> </p> <p>I have withdrawn my policies from the sister/brother company Old Mutual, I have logged a compliant via the Mutual and Federal webiste as well as the ombudsman.</p> <p> </p> <p>My vehicle was purchased with inheritance money, therefore is sentimental to me and this is how I get treated with a 3rd party claim, when another vehicle drove into the back of my vehicle whilst I was stationary at a robot.</p> <p> </p> <p>Horrifying service!!!</p>
Good day
Please provide us with a claim number in order to assist further.
Regards,
Mutual and Federal Customer Experience
Good day
Please provide us with a claim number in order to assist further.
Regards,
Mutual and Federal Customer Experience
Claim: ********** 12, Client:SD Gondoza, BrokerRef:, Policy: ********** 80
Claim: ********** 12, Client:SD Gondoza, BrokerRef:, Policy: ********** 80
