Telkom Mobile - Finright-mutual&Federal phone insurance
<p>Hi ,</p> <p> </p> <p>I have my iPhone 6 contract through Telkom and insured through finright and mutual&Federal.my phone was ****** they said I need a black list number and a case number which I provided them along with the description and my ID which I gave them. They are meant to get back to me , I have phoned both places as finright are saying it's been escalated to mutual and federal. Every time I phone in finright don't chase it up and mutual&Federal hang up on me and this has been going on for a month now </p>
Good day
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Good day
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience