AM
Aluwani M

1 reviews | Active since Mar 2017

02 Sept 2025, 11:31

Telkom Device insurance

Dear Old Mutual Insurance Team,

I wanted to take a moment to express my sincere gratitude for the recent approval of my claim. After a lengthy dispute, it was a huge relief to finally have a positive outcome. Your team's dedication to resolving my issue and providing a fair solution is truly appreciated.

Thank you Muhammed Dabhelia for your professionalism, expertise, and commitment to customer satisfaction. Your efforts have restored my trust in your company, and I'm grateful for the peace of mind that comes with knowing my claim has been settled.

Please extend my thanks to the entire team involved in my case. Your hard work and persistence made a significant difference.

Sincerely, IN Musiye

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply02 Sept 2025, 12:09
Official
Dear Aluwani 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement