MB
Michelle B

1 reviews | Active since May 2015

27 May 2015, 12:10

Still Waiting for Excess Repayment from OCT 2014

After being bounced from pillar to post, and not being able to get a single name of the Mutual and Federal representative who would be handling my case, I was finally given the name Edmund Swartz. On 2 April I sent him the following email (personal information removed):<br> \Dear Edmund<br> Last year October a taxi rammed into me

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply27 May 2015, 12:53
Official
Hello MichelleBlaeser,

Thank you for bringing the above matter to our attention.

We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.

We are investigating your concerns and will revert soonest

Mutual and Federal Customer Experience