BN
Blessing N
1 reviews | Active since Jan 2019
22 May 2024, 10:33
Still feel unjustified
It's been 4 years now since I lodged claim from you and because of your client who bumped into me and caused a a big damage to my car and affected my mental health,to.make matters worse your negotiating rep(Moosa Nabbie)at that time did everything to squash my claim,I still feel deprived of justice by old and its just a matter of time,justice will be established soon
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Old Mutual Insure's replyOfficial
22 May 2024, 11:06Dear Blessing Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply22 May 2024, 11:06
Official
Dear Blessing Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Assessor: Complaints & Continuous Improvement