KR
Kundi R

1 reviews | Active since Sept 2018

23 Aug 2022, 07:19

Stay away!!!!!!!

Stay away from their insurance, we submitted a claim for a car involved in an accident in July, they wrote it off, then dragged their feet until the next debit date by the finance house for a car they wrote off, to make matters worse, they took a premium for a car THEY wrote off. The claims handler does not communicate, makes empty promises!!!!!!! I’ve had enought. Take your money and run

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply23 Aug 2022, 09:34
Official
Dear Kundi 
 
Complaint about service 
  
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
  
We look forward to resolving this matter in a manner that you will find satisfactory.
 
Yours sincerely
Assessor: Complaints & Continuous Improvement