JO
Jurie O
1 reviews | Active since Jan 2018
29 Apr 2022, 13:34
Slow poor service
How long does it take to get n claim finished ?im waiting 4weeks and still nothing if i knew the service is so poor i wouldn't even consider it ......really poor slow service.....
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Old Mutual Insure's replyOfficial
29 Apr 2022, 13:56 Dear Jurie
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply29 Apr 2022, 13:56
Official
Dear Jurie
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand