Shocking Handling of Claim / ******* at time of Payout

<p>I am actaully apalled how my recent claim was handled by M&F ***. The claim with all the necessary backup was submitted on 29/03/2016 and we only got an assessment on 06/05/2016. I am insured for R236K and the Assessment was for R34K and they only now want to pay R15K claiming I am under Insured. What a lot of BS, I have been dealing with the M&F Loss Adjusters over the last week and copied in M&F Complaints email in all my correspondence and no replay from M&F. When I send the Loss adjusters a copy of my Contract and asked thenm which clause states that the will only pay me Pro-Rata based on the well infklated Inventory they came to take they send me a 92 page document I have never seen before. When you ask them if they can send you proof when this was sent to me they refer you back to M&F. This is flippin blatent *******, I expect to be paid out the full amount as I am insured for almost 7 times that amount. I pay over R5K a month for my house and cars, if this is the way I am going to be handled I will gladly take my business elsewhere. Next stop Ombudsman to try and get this resolved.</p>