MN
Mark N
1 reviews | Active since Mar 2009
12 Mar 2015, 16:50
Service non existant
After calling the call centre 4 times for a resolution to my damaged TV which they took THREE WEEKS AGO I have not had a single call or any feedback. Lovely. Goodbye M & F and good riddance!
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Replies (1)
Old Mutual Insure's replyOfficial
13 Mar 2015, 08:07Hello therush,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Old Mutual Insure's reply13 Mar 2015, 08:07
Official
Hello therush,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience