BZ
Busi Z

1 reviews | Active since Jun 2014

29 Dec 2020, 22:01

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I have a cellphone insured at a compenstion limit of R16 200. Then Fanie Moloi is telling me that he can offer me a R9 999 phone from take a lot.

Please don't take me for s ride, I know my rights you cannot say i. Insurred for this much and then decide to reduce the amount because the device insurred is discontinued. Cellphones does get discontinued hence the insured amount do you can get a better replacement.

Old Mutual please work on your services or you will get more corpse brought to your offices because of your incompetence.

Thanks

0
Replies (2)
Old Mutual Insure
Old Mutual Insure's reply30 Dec 2020, 09:36
Official
Good Day

Thank you for the review.

We apologize for the inconvenience caused. We will investigate and resolve with you directly.

Regards
Old Mutual Complaints Management



BZ
Busi Z's update02 Jan 2021, 11:14
Reviewer Update
Still waiting for you to resolve my claim . No one has said anything including Fanie Moloi