TG
Trish G

1 reviews | Active since Dec 2016

14 Feb 2019, 10:21

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I had a home invasion back in 2015 (was asleep fortunately upstairs) and they stole R50k in jewelry. I was refunded and had to go through their preferred jewelers. Two days ago I was ****** of my rings on the bus and guess how much they are paying back .... R3.700 ... so what now - my life actually has to be threatened but get ****** in a bus and nothing cos it "wasn't specified". Back in 2017 they increased the premium by 41% to R1.797.42. Do a quick calculation - I have paid religiously even when I was unemployed (previous premium in 2017 before 41% increase) - R1.273.90 x 20 years (at least) = R305.736 !!!!!!!!!!!

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply20 Feb 2019, 09:15
Official
Dear Trish 

Thank you for raising your complaint on Hello Peter, please can you send your complaint to *** with your claim number in order for us to investigate the matter.

Kind Regards