EM
Ernestacis M
1 reviews | Active since Sept 2018
16 Nov 2021, 11:17
*******
Im very disappointed you are fast in making sales but unprofessionalism is at its best with your consultants.. Winile Nkosi i have dealt with you in the past and can't believe that you are still so ****ing rude.. I'd like to cancel my policy please
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Old Mutual Insure's replyOfficial
16 Nov 2021, 11:43Dear Ernestacis Mokhachane
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply16 Nov 2021, 11:43
Official
Dear Ernestacis Mokhachane
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand