LM
LENA M
1 reviews | Active since Sept 2011
24 Dec 2015, 17:50
Roadside
I am stuck on the side of the road and your call centre agents keep cutting my call. Can someone please help me!!!Do I need to go back to Momentum?I am stranded!!!Never in my life have I received service like this from Outsurance or Momentum. I didn't plan for my car to break down. Am I supposed to sleep on the side of the road? <br>
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Replies (1)0
Replies (1)
Old Mutual Insure's replyOfficial
26 Dec 2015, 19:07Hello molobil,
Thank you for the outstanding feedback,
we shall certainly advise the relevant line managers and ensure that these individuals are recognised for their customer orientated service.
Thank you
Kindest Regards
Customer Experience
Mutual & Federal
Thank you for the outstanding feedback,
we shall certainly advise the relevant line managers and ensure that these individuals are recognised for their customer orientated service.
Thank you
Kindest Regards
Customer Experience
Mutual & Federal
Best regards,
Old Mutual Insure's reply26 Dec 2015, 19:07
Official
Hello molobil,
Thank you for the outstanding feedback,
we shall certainly advise the relevant line managers and ensure that these individuals are recognised for their customer orientated service.
Thank you
Kindest Regards
Customer Experience
Mutual & Federal
Thank you for the outstanding feedback,
we shall certainly advise the relevant line managers and ensure that these individuals are recognised for their customer orientated service.
Thank you
Kindest Regards
Customer Experience
Mutual & Federal
Best regards,