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Ricardo B

1 reviews | Active since Feb 2018

14 Jun 2018, 12:53

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I ve taken out a house Policy. They have taken my Money . Claiming time the details are all wrong. As usual they never take responsibility ,and always try to blame the client. They are quick to accept your money and now for some reason they come with stupid excuses for not refunding. But is was easy to DEBT your Money.

0
Replies (16)
Old Mutual Insure
Old Mutual Insure's reply14 Jun 2018, 13:54
Official

Dear Ricardo

Thank you for the review posted.

I am sorry to hear about your recent experience.

I am investigating the matter and will contact you for feedback.

Regards

Complaints Management

RB
Ricardo B's update14 Jun 2018, 14:27
Reviewer Update
I don't have time to hold hands at all, you failed already . I would like to be refunded that's it . I am sure there are better Policy Companies that will understand my needs and will offer better service. Thank you. Regards Brass
RB
Ricardo B's update14 Jun 2018, 16:15
Reviewer Update
Once again you people have time for mind games. Its easy to Debt an order from my account.skip once you people are quick to phone and ask, WHEN ARE YOU PAYING!!now that you have to refund me its a Hellse Problem .Do you think that's fair to a client that pays for a service .Cause i don't think so men.THATS PLAIN *****
RB
Ricardo B's update14 Jun 2018, 16:17
Reviewer Update
I Really don't want to talk to any of your people men. Just refund me R315.64 that it. Stress free for everyone
RB
Ricardo B's update14 Jun 2018, 16:22
Reviewer Update
Ndifuna imali yam qa. Andifuni khu theta nani ndifuna i R315.64 qa. Enkosi Ndiyabulela
RB
Ricardo B's update14 Jun 2018, 16:27
Reviewer Update
Ek will geen van julle praat nie asb Refund my asb R315.64 Dit was maklik om my geld te Debt. No wat julle my moet my geld trug gee,its Mind Games. soos julle dit Ge Debt it well sit dit trug in my rekening . Dankie This was a learning curve really .
RB
Ricardo B's update14 Jun 2018, 16:49
Reviewer Update
I DON'T WANT TO TALK WITH ANY OF OLD MUTUAL PEOPLE I DON'T WANT TO BE RUDE YOU PEOPLE FAILED ME ALREADY. I DON'T WANT TO NEGOTIATE OR WHATSOEVER JUST REFUND ME THATS ALL PHONING ME WON'T SOLVE ANYTHING JUST PAY ME WHATS BEEN DEBITED THAT'S IT,. ANY CHILD CAN UNDERSTAND THIS ,GIVE MY SWEETS BACK PLEASE DONT STILL TRY TO BITE A BIGGER PEACH OF IT
RB
Ricardo B's update14 Jun 2018, 16:55
Reviewer Update
NOW THEY WANT TO INVESTIGATE ,ON WHAT I WONDER. SURELY EVERYTHING IS ON YOUR SYSTEM,YOU CANT FOOL AN I.T SPECIALIST MEN FOR **** SAKE,THIS IS JUST TO **** ME OFF MORE CAUSE YOU PEOPLE DESTROYING THE LITTLE GUYS OUT THERE HERE IS A NICE TERM, PAY BACK THE MONEY R315,64
Old Mutual Insure
Old Mutual Insure's reply14 Jun 2018, 17:06
Official

Dear Ricardo

I realise that you are frustrated.

We are trying to assist you and we wish that you could provide us with more information regarding the R315.64 that was debited from you. Alternatively, you may send us your bank statement reflecting the deduction in order to investigate the matter further.

Regards

Complaints Management

RB
Ricardo B's update15 Jun 2018, 07:16
Reviewer Update
LISTEN HERE ,ON YOUR F@##$K DATA BASE ALL INFORMATION AND BANK DETAILS ARE THERE,TELL ME WHEN ANY PERSON DID NOT MAKE A PAYMENT THEN HOW DO YOU KNOW WHEN TO PHONE THEN FOR DEBTS THAT DON'T GO OFF ,YOU PEOPLE ARE *****,SO TAKE MY MONEY AND PUT IN A ORPHAN CHILD CARE I JUST WONDER WILL THE MONEY EVER ARIVE THERE ,CAUSE YOU ARE *****S.
RB
Ricardo B's update15 Jun 2018, 13:22
Reviewer Update
I am ever sorry i took out a Blady policy that will end up eating my money like this . They have no shame its only about the Money . Blady ******
RB
Ricardo B's update15 Jun 2018, 13:23
Reviewer Update
Will never recommend a family or Friend ever my GOD
RB
Ricardo B's update15 Jun 2018, 13:26
Reviewer Update
Thank you for the Cancellation i wonder what about the Money ,clearly am the LOSER HERE and they Vriet the Money . Julle is baie ERG en SLEG man.
Old Mutual Insure
Old Mutual Insure's reply15 Jun 2018, 15:36
Official

Hi Ricardo

You submitted your complaint to Old Mutual Long-term Insurance. It would appear that your complaint might relate to your Old Mutual Insure (Short Term Insurance). We have referred the complaint to OM Insure who will investigate and respond to you directly.

Regards

Old Mutual

Old Mutual Insure
Old Mutual Insure's reply19 Jun 2018, 11:24
Official

Dear Ricardo

Thank you for bringing the above matter to our attention.

We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.

We are investigating your concerns and will revert soonest

Old Mutual Insure Customer Experience

RB
Ricardo B's update19 Jun 2018, 12:43
Reviewer Update
Its very easy to DEBT a persons money But always come with ridiculous excuses when by refunding men. Plain and *****s