N
Neo
1 reviews | Active since May 2023
02 May 2023, 09:43
Retention
Old Mutual always pushed the bounds when it comes to customer service. This morning I received a call from Njabulo Mavubdla from Old Mutual and guys, the courtesy, care, understanding and comfort one receives from interacting with him is recommended. And because of that I can safely say my cover with OM is going to remain for a very long time. Than you so much to know that I'm not just a number with OM but I'm a person. This is excellent service of note.
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Replies (1)Old Mutual Insure's replyOfficial
02 May 2023, 10:08Dear Neo
Thank you for the wonderful compliment, we will pass this on to the relevant department.
Warm Regards
Assessor: Complaints & Continuous Improvement
Thank you for the wonderful compliment, we will pass this on to the relevant department.
Warm Regards
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply02 May 2023, 10:08
Official
Dear Neo
Thank you for the wonderful compliment, we will pass this on to the relevant department.
Warm Regards
Assessor: Complaints & Continuous Improvement
Thank you for the wonderful compliment, we will pass this on to the relevant department.
Warm Regards
Assessor: Complaints & Continuous Improvement
