Repeatedly trying to get a new policy

My policy lapsed and I was told someone would call me yesterday to do a new quote and get assistance.<br> <br> This did not happen until today after 12h00. At this stage I had already tried to call myself - see below<br> <br> I called today and after 3 phone calls, 2 of which and 17 minutes later had no help, eventually managed to get a quote emailed to me.<br> <br> I then tried to call and confirm the quote. 2 phone calls later and again nearly 15 minutes later, I am told that the person who can help me is busy! <br> <br> ALL I NEED IS TO CONFIRM THE QUOTE AND ACTIVATE THE INSURANCE - ARE THEY INTWERESTED IN BUSINESS? MY EXPERIENCE SAYS NO!