REJECTING A CLAIM AND POLICE REPORT

HAD A ACCIDENT WITH THEIR INSURED (KERSLY JERNICE PARKER) ON THE 04/07/2015, AND HAD A POLICE REPORT DONE ON THE SAME DAY OF THE ACCIDENT, THAT INDICATED THAT THEIR INSURED WAS AT FAULT, AND LIABLE FOR THE DAMAGES TO MY CAR, AND LOGGED A CLAIM WITH MUTUAL & FEDERAL AGAINST THEIR INSURED, AND WHEN THEY WHERE SUPPOSE TO SETTLE MY CLAIM WITH ALL THE RELEVANT DOCUMENTS PROVIDED TO THEM, POLICE REPORT, WITNESS AFFIDAVIT, AND THE CAR LICENCING SINCE MY CAR IS STILL FINANCED AND THE QUOTATION FROM THE PANEL BEATER AS PER<br> THEIR REQUEST, SHE THEN SEND ME A LETTER REJECTING A CLAIM, SAYING THE POLICE REPORT( The police report is an alleged statement and not an independent one, so therefore it has no grounds.) CAN PLEASE SOMEONE TELL WHATS THE REASON FOR A ACCIDENT REPORT IF MUTUAL & FEDERAL REPRESENTATIVE TELL THAT IS NOT VALID IT HAS NO GROUNDS FOR THEM TO SETTLE MY CLAIM, AND THEIR LETTER STATE THAT THEY CONSIDER STATEMENT MADE BY THEIR INSURED AFTER SHE ACKNOWLEDGE SHE WAS AT FAULT ON THE POLICE REPORT, AND THEIR INSURED CHANGE STATEMENT TO SUIT HERSELF,