MR
MAHLODI R
1 reviews | Active since Aug 2016
15 Aug 2022, 14:27
Reject of claims
If u are using old mutual insurance or one insurance you are on your own they reject claims like hell.one insurance are selfish and they are rude.497477
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Old Mutual Insure's replyOfficial
16 Aug 2022, 15:04Dear Mahlodi
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply16 Aug 2022, 15:04
Official
Dear Mahlodi
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement