REFUSED TO ASSIST CUSTOMER WITH A QUERY

<p>I phoned to ascertain the debits going of our bank account for which vehicles it is for. When she found our company on her system she then advised me that I must tell her which vehicles it is for. Just after I told her the reason for my call. She was adament that she will not assist me. Then to get rid of me she asked to speak to my husband. I advised her he is available on his cellphone. She then said he must phone in to their callcentre and again explain what info we require. She clearly was only looking for a way to get rid of me and not to resolve the customer problem. Worse customer service ever!!!</p>