1 reviews | Active since Mar 2018
Refusal to process claim
My car had an accident on the 11th of January 2018 and only yesterday they returned a call, after 2 moths to tell me that I need to get an independent statement from the random person on the scene else they cannot process the claim.
I spoke to somewhat ****** and arrogant Beulah Theunis. Her direct line is ********** 341
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Old Mutual Insure Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Old Mutual Insure Customer Experience