LM
Leburwana M
1 reviews | Active since Sept 2022
15 Sept 2022, 16:15
Refund
Trust old to refund you when they have messed up your debit oder. It's been 16 day and i am still waiting...
This is the third time they giving run arounds when they suppose to pay back
I am so disappointed
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Old Mutual Insure's replyOfficial
16 Sept 2022, 08:13Dear Leburwana Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerelyAssessor: Complaints & Continuous Improvement
Old Mutual Insure's reply16 Sept 2022, 08:13
Official
Dear Leburwana Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerelyAssessor: Complaints & Continuous Improvement