Refund

<p> I sign up a policy for my both my parents in 2012 same year a month later my Mom passed on. I went to your nearest branch and inform the consultant about my situation as I have to cancel the one policy, I was advised to add the other amount for my father policy which I did. Only to find out after two years and 10 month via your call center offering me an education policy that I have three policy with Old Mutual instead of two, One for my Mom and one for my Father one for my self and children. I was really shocked thinking that I've been paying an extra policy after visiting your branch. I went back again to your branch in Kimberley and I was informed that I should've claimed by then that my premium to be cancelled but I wasn't informed that I was told to add that premium to my father policy meaning I've been paying for those years for so long to only been told to wait 5 days for my premium to paid back to me, I don't think its fair to me for that wrong information and now again I should wait so long for my own money that you've been receiving every months from me with no affidavits or late payments from me. How do I still continue with the other policy after such a terrible services, Please advise me on this matter, its frustrating and unacceptable. </p>