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Owen L

1 reviews | Active since Dec 2018

30 Nov 2021, 18:39

REASON NOT TO INSURE THROUGH ONE INSURANCE UNDERWRITING MANAGERS

THIS IS A COVID CLAIM DEALT WITH BY ONE INSURANCE AN UNDERWRITING MANAGER FOR MUTUAL AND FEDERAL RISK FINANCE OWNED BY OLD MUTUAL AND REPRESENTED BY JON- MARC LOURIERO( the most highly rated BI fundi) This fundi requires the undernoted after appointing a forensic accountant which he **** about saying it was a loss adjuster, IS THIS TREATING A CUSTOMER FAIRLY(TCF) OR GOING OUT OF HIS WAY TO PREVENT A CLAIM BEING PAID AS HE DID TO ANOTHER CLIENT AND 2 X BEFORE TO THIS CLIENT. WE APPROACHED A PUBLIC LOSS ADJUSTER WHO GAVE THE FEEDBACK BENEATH THE GARBAGE FROM LOUREIRO. 1) - The lease agreement between Client & Landlord 2)- All invoices and statements of account relating to the period 1 March 2019 to 28 Feb 2021. 3)- The annual financial statements of Landlord for the years ended 28 Feb 2019 to 28 Feb 2021. 4)- Client tax returns and assessments for the years ended 28 Feb 2019 to 28 Feb 2021. 5)- The loan agreement between client & Landlord (R****) -6) The loan agreement between client 7 FNB - the property loan R803 159.

Point 3 - Savings in respect of salaries and wages

7)- All correspondence between Client and SARS regarding the deferment of PAYE. My understanding is that SARS did have a scheme to defer PAYE - see attached SARS communication. 8)- All correspondence with each and every employee regarding the agreement to pay salaries at a later stage.

1) No Problem 2) Ludicrous 3)Impossible..will require a court order which wont be granted 4) AFS sufficient - malicious requirement 5)Not required . Irrelevant 6)Nonsensical 7)Does not know what he is talking about- irrelevant if at all possible, malicious .Strange that accountant does not know about deferment regulations so must be Loureiro's input 8) not necessary . Malicious

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply01 Dec 2021, 08:07
Official
 
Dear Owen 
 
Complaint about service 
  
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter. 
 
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. 
 
We look forward to resolving this matter in a manner that you will find satisfactory. 
 
Yours sincerely 
 
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