Poor Service and Bad Attitude

Hi I had consultation with Zane Govender who insured my vehicle. I needed cover as my vehicle was about to be auctioned. However I cancelled the cover on the same day and sent an email to Zane. I had received a better quote from another insurance company. The premium and pro rata fee was however debited at the month end, even though I had cancelled the cover. I sent an email to Zane and after lengthy emails he refunded the a portion which I assume is the pro-rata amount and not the full months premium which was deducted from my bank account without my permission.

I have sent numerous emails to Zane and management and no refund happened rather Zane Govender developed a bad attitude and i have proof of the attitude he had had with me.

My vehicle has subsequently also got ****** and Old Mutual would have been liable for the cover of the vehicle, if i was still insured with them.