Poor service

Lodged a third party claim against M&F client,completed the paper work ,claim was submitted by Mr Hattingh on my behalf and his client whom I lodged a claim against . No one contacted me at MF . I have been sending e mails and making calls no one is picking up my calls. The aforementioned uhuru Tshabalala,Neil Govender and Koopman have never reverted to me . I want my claim to be given attention,their client admitted to the wrong doing ,I'm waiting for the monies to fix the damage on my relatively new car ...why is it difficult for them to process a claim? It is only Mr Hattingh through his tiredness efforts who has been attending to me e mails queries and forwarding these e mails to MF. When can I expect feedback?When can I expect monies to fix my car damages ? Will anyone ever attend to my query? It is more than 90 months now!<br> <br> Does the FSB know about your conduct?does the ombudsman know about your poor services to clients ? If not ,today they will Bebe fully aware of your conduct ...you are still governed by FSB and short term insurance ombudsman .