Poor Service

<p>I was involved in an accident on 2 May 2016. My vehicle was stationery as I was waiting to turn right into the next road, all vehicles were passing on the left. While waiting, a driver, who is insured by Mutual and Federal, did not see me and drove into my vehicle. The driver, repeatedly said that he's insurance will sort out everything and that they'll conatct me the next day. Mutual and Federal did not call me once. I phoned through several times- I had all the information required, and as the driver, who caused the accident is an employee at Old Mutual, they said to me that procedure is internal and therefore the process was handled differently. I therefore had to claim through my insurance, Outsurance, where I also got the worst service, and lost out on my outbonus!</p>