JS
Johan S
1 reviews | Active since Jun 2012
21 Oct 2015, 15:14
Poor / No service delivery
As per usual Mutual & Federal takes more than 5 months to settle my claim. No feedback, no response on my queries, NOTHING... If service is important to you do not join Mutual and Federal.
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Replies (1)
Old Mutual Insure's replyOfficial
21 Oct 2015, 15:26Hello j1smit,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Old Mutual Insure's reply21 Oct 2015, 15:26
Official
Hello j1smit,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience