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Asanda D
1 reviews | Active since Jul 2025
08 Jul 2025, 16:07
Policy claim
As I'm writing this message as a frustrated client it is so disappointing to receive a poor service from the Oldmutual insurer I submitted a claim last year September but still no response .
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Replies (1)
Old Mutual Insure's replyOfficial
09 Jul 2025, 08:31Dear Asanda
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
Yours sincerely
ASSESSOR: COMPLAINTS & CONTINUOUS IMPROVEMENT
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
Yours sincerely
ASSESSOR: COMPLAINTS & CONTINUOUS IMPROVEMENT
Old Mutual Insure's reply09 Jul 2025, 08:31
Official
Dear Asanda
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
Yours sincerely
ASSESSOR: COMPLAINTS & CONTINUOUS IMPROVEMENT
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
Yours sincerely
ASSESSOR: COMPLAINTS & CONTINUOUS IMPROVEMENT