Policy Cancellation Disaster

The team at Old Mutual Insure find it very difficult to cancel policies and even respond to mails. They transfer you from department to department without muting the call and you can hear them scrambling in the background to find the correct department, which in the end they don’t succeed and end the call. They don’t respond to emails, they put the phone on you, the list goes on. Never trust this business to do what is asked of them, they sign you up, take your money but refuse assistance when you need to cancel.