NM
Nkhensani M
1 reviews | Active since Sept 2012
23 Mar 2016, 14:41
Please can someone attend to me!!!
I'm trying to get ahold of Sarah Dlamini ***), in third party claims/payments department to no avail for the past few days. Today when somebody actually answered the phone, I was told she is on lunch till 2pm. I call back at 2:15pm ...and at 2:30pm again...there is still no answer.<br> <br> This is pertaining a third party claim from last year in May/June that which I thought it must have been settled months ago but now to surprise a Sherriff arrives at my office with a summon. <br> <br> Mind you this is my second complaint with M&F this year. Ridiculous!<br> <br>
Helpful (0)
Replies (1)0
Replies (1)Old Mutual Insure's replyOfficial
23 Mar 2016, 15:43Hello nkhensanimhlarhi,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Old Mutual Insure's reply23 Mar 2016, 15:43
Official
Hello nkhensanimhlarhi,
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
Thank you for bringing the above matter to our attention.
We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.
We are investigating your concerns and will revert soonest
Mutual and Federal Customer Experience
