MS
Marius S
1 reviews | Active since Feb 2024
22 Feb 2024, 19:50
Paying out issues and POOR SERVICE
It's a pity that your service delivery is extremely poor. When it comes to a claim, you have hundreds of reasons not to pay out. I will not recommend you to anyone.
From an unhappy old mutual insurance client!
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Old Mutual Insure's replyOfficial
26 Feb 2024, 09:21Dear Marius Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerelyAssessor: Complaints & Continuous Improvement
Old Mutual Insure's reply26 Feb 2024, 09:21
Official
Dear Marius Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerelyAssessor: Complaints & Continuous Improvement