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nick C

1 reviews | Active since Jan 2015

25 May 2016, 22:16

Pathetic service very unhappy and non professional

<p>I net with an accident on the 13.11.2015. They have told me that my car has been written off and they gave me a settlement letter of which was 100 000 less than insured so i did not accept there offer. They decided to do a "further" investigation and some 8 months later they reject my claim due to my car damage does not match the damage of a truck which sped off. This is nonsense and they are 100% wrong for turning down this claim. There were many irregularities in this matter which i am very unhappy with. </p>

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply26 May 2016, 06:59
Official

Thank you for bringing the above matter to our attention.

We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.

We are investigating your concerns and will revert soonest

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