EG
Ester G

1 reviews | Active since Feb 2019

28 Feb 2019, 09:07

Pathetic service OM retirement fund

I resigned on the 1st Feb 2019, completed required exit claim.documents, HR confirmed today they still have not received the withdrawal notification the next PAYROLL closing date will be 15th or 14,th of March, processing of a claim is promoted as 21 days supposed SLA, which is not adhered to at all, How pathetic,what next

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply04 Mar 2019, 08:58
Official
Dear Ester

We would like to apologize for the inconvenience caused, please could you forward your complaint on to *** as old mutual would assist you with your complaint directly.

Kind Regards