Pathetic service / CONDONING NON-CONFORMANCE

Let me start by saying that if there was a zero I would not have awarded one star. This is truly the most pathetic service ever. Had a burst geyser. Plumber came out and replaced. Advised that there is a new legal requirement that a geyser has an isolator switch and insisted I get an electrician to fit one. This was duly done. OM Insure refuses to pay for the isolator switch as it was not there before. Weak excuse OM Insure. IT IS A LEGAL, SAFETY requirement. So OM Insure is happy to have a non-conforming replacement geyser. And let me guess, should something else perhaps happen, the excuse will then be that it was non-conforming. Hard to believe that an Insurance Company CONDONES NON-CONFORMANCE with regards electrical installations! Totally unacceptable and pathetic. OM Insure you will shortly have one less Customer!!!!!!!!!!!!!!