TG
TASHIKA G

1 reviews | Active since Jun 2015

12 Jun 2015, 13:56

Pathetic service

I am a 3rd party client with Mutual and Federal Insurance<br> The *********** staff and poor attitude is sad.<br> I have been dealing with the liability department since April to date and have not resolved my claim.<br> There's no customers care or feedback ect.<br> I have now resorted to legal asistance<br> <br> Even if given free cover by the company i will never accept.<br>

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply12 Jun 2015, 14:03
Official
Hello TASHIKA,

Thank you for bringing the above matter to our attention.

We hereby acknowledge receipt of your complaint and confirm that the matter is receiving our close attention.

We are investigating your concerns and will revert soonest

Mutual and Federal Customer Experience