Pathetic claims service

THE WORST INSURANCE COMPANY IVE EVER HAD TO DEAL WITH AND EVEN THE MORE REASONS WHY I NEVER THOUGHT I COULD TRUST OLD MUTUAL INSURANCE WITH ANY OF MY ASSETS!!!

Its been TWO WEEKS since once of your clients bumped one of my vehicles and yet you are still taking us from pillar to post with regards to our 3rd party claim. There is also a VERY RUDE MIDDLE MAN involved in this by the name of victer whose behavior and attitude i do not appreciate, not sure if hes spoken to lee who was supposed to finalise the claim because lee has comeback to us saying we should seek legal advice as their client wasnt at fault, which is total BS because photos show exactly what hapened and so does the accident report.

Fikile Klaas has tried to be helpful in this situation but it seems her hands are tied by people who are not willing to settle the claim.

First thabang who was supposed to work on the claim was on leave indefinately,came back but still not helpful. Lee is talking same *** that victer was saying about their client not being at fault.

Meanwhile my car s boot is bumped open and the bumper fell off,yet yal still dont care to get my vehicle fixed.

YOUR SERVICE OR LACK THEREOF IS PATHETIC TO SAY THE LEAST!!!!