MR
Monique R

1 reviews | Active since Oct 2023

06 Oct 2023, 17:42

Outstanding Claims Handling

We recently started a new business and were referred to Old Mutual Insure by Natashia Seleke. She told us Old Mutual Insure is in the business of handling claims to the T and we need to experience it to believe it. We had a claim shortly after the policy started and our claim was handled and concluded at its utmost best. Natashia's breathtaking passion sold the policy and Jo-Anne Sagadaven was an awesome claims handler. This outstanding customer experience will keep us with you for the longest time. It is great to do business with a company that has staff that are HAPPY and PASSIONATE about their job. We are ONE BIG HAPPY FAMILY now and we look forward to relying on Old Mutual Insure as our company grows. - Keep it up!

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply09 Oct 2023, 08:15
Official
Dear Monique 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement