AB
Adesh B
1 reviews | Active since Aug 2019
18 May 2021, 22:00
OMNISURE ... WORST CUSTOMER SERVICE EVER!
Our housing estate lodged a non motor claim 3 months ago. The insurer Omisure has agreed to facilitate the damage repair. It has been 3 months and the entire claim has seen no commitments honored by Omnisure. We have no choice but to warn others of poor ethical business practice and will now be forced to envoke a process to the ombudsman.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual Insure's replyOfficial
19 May 2021, 10:20 Dear Adesh Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply19 May 2021, 10:20
Official
Dear Adesh Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Consultant: Complaints Claims | People & Brand