DJ
Deon J
1 reviews | Active since Oct 2017
14 Jul 2021, 08:34
OMNISURE OLD MUTUAL FIXICO working together to dodge claims.
I got a Third Pary claim against a Old Mutual client which Omnisure is handling. After submiitng all the relative documentation and 3 quotations as requested by them they get a company a thousand kilometers away so submit a quote for repairs on a vehicle that the never saw although they state that the asssesed the vehicle. Obviuos this quote is about 50% less than the lowest that I submitted and they want to pay only 60% of that amount although their client is 100% guilty.
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Replies (1)Old Mutual Insure's replyOfficial
14 Jul 2021, 09:06Dear Deon
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply14 Jul 2021, 09:06
Official
Dear Deon
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
