oE
orlando E
1 reviews | Active since Oct 2011
16 Jul 2021, 06:50
Omnisure/ Denver Auto body BAD
I lodged a customer complaint on the 7'th July regarding release of my vehicle at Denver Auto body and this is still not resolved even after receiving promises from CURT JEAN-PIERRE That an accessor wil contract me. RE: 14-07-2021 - CLIENT COMPLAINT FOLLOW UP - ***, Client:Waldo Erasmus, BrokerRef:***, ***
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Old Mutual Insure's replyOfficial
16 Jul 2021, 08:34 Dear Orlando Erasmus
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand
Old Mutual Insure's reply16 Jul 2021, 08:34
Official
Dear Orlando Erasmus
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter review for further communication regarding this matter.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Consultant: Complaints Claims | People & Brand