Omnisure

I submitted a claim which I thought would be easy most importantly I thought, I would not be made to feel that I asked to be hit by someone insured by omnisure. I had the displeasure of being assisted by Edith who decided to pass me on to another consultant because I asked her to explain why I'm duplicating things. I was then sent to Hlulani who was only happy to send me a generic email when I still asked if she would be able to tell me how long it will and it was like we put you in this corner stay there and no feedback has been provided this application was started in April by the way