NM
Nontokozo M
1 reviews | Active since Nov 2022
02 Nov 2022, 10:49
Ominsure
Ominsure wants from me is my money they don't care about me, second time now when I am claiming there are issues.
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Old Mutual Insure's replyOfficial
02 Nov 2022, 14:32Dear Nontokozo
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply02 Nov 2022, 14:32
Official
Dear Nontokozo
Complaint about service
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
We look forward to resolving this matter in a manner that you will find satisfactory.
Yours sincerely
Assessor: Complaints & Continuous Improvement