kK
karabo K

1 reviews | Active since May 2023

19 Oct 2024, 10:31

OMI Business Underwriting Department

I recently had the pleasure of receiving outstanding service from Yandelwa Sogiba in the underwriting department. After experiencing frustration with previous agents, I had nearly given up hope. However, Yandelwa stepped in and turned my experience around completely.

Her professionalism, attentiveness, and genuine care made a world of difference. I am incredibly grateful for the support she provided; she truly saved me from a difficult situation. Yandelwa is an asset to your company, and she deserves a huge shout-out! Thank you for the wonderful service!

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply21 Oct 2024, 09:22
Official
Dear karabo 
 
Thank you for the wonderful compliment, we will pass this on to the relevant department and individual.
  
Warm Regards 
 
Assessor: Complaints & Continuous Improvement