KN
KEROSHA N

1 reviews | Active since Dec 2010

18 Oct 2019, 14:07

Old Mutual - you need to step in!!

Dear Old Mutual You administer Insuremed who is an absolute ripe off! I have been trying for the last 2 months to get back my money that I paid while I was in hospital. They have been ignoring my emails, procrastinating at every turn and the customer service is pathetic. Is this the type of company that you want to be associated with?? I have never experienced such awful customer service. I think you need to intervene!

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Replies (1)
Old Mutual Insure
Old Mutual Insure's reply21 Oct 2019, 17:54
Official
Dear Kerosha

Please may we request you refer this complaint to Old Mutual as you sent it to Old Mutual insure.
 
Kind RegardsOld Mutual Insure Customer Experience