MS
Michael S

1 reviews | Active since Apr 2021

28 Apr 2021, 16:09

Old mutual - worse insurance brokers by far..... stay far away.

One of their insured clients drove into my wife's car as she was turning into a residential address. He sped past *******ly overtaking cars in front of him and smashed into the side of her car. He agreed it was his fault, we even have witnesses. Old mutual refuse to pay the 3rd party claim and even advised him not to admit it's his fault. ******* .

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply29 Apr 2021, 08:43
Official
 
Dear Michael 
 
Complaint about service 
  
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. Kindly check your email address provided on this Hello peter complaint for further information requested. 
  
We look forward to resolving this matter in a manner that you will find satisfactory. 
 
Yours sincerely 
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