Old Mutual Travel Insurance Stinks

Very poor service. Pathetic and uncaring. I made a travel claim over 5 months ago for a damaged bag. I sent all photos, estimated prices, place of purchase, etc. All requirements which they asked for over 10 times as it was never ending because they want to frustrate me and repudiate the claim. I asked for a checklist and followed it to the T. Once that was met, then another requirement was sent and another and another, just to make me sick and drop the claim. But they are too quick to sell the policy and deduct the money but claims is a nightmare. Arrrogant and illerate staff employed by old mutual travel insurance. Pamels from *** has been trying to assist but the assessors are poorly trained or cleverly trained to frustrate clients so that they can drop the claim. Shame of Old Mutual Travel Insure, U are deceiving a Pensioner like me.