NM
Nthabeleng M
1 reviews | Active since May 2013
03 May 2019, 16:24
Old Mutual SMS bombardment
Old Mutual incessantly sends marketing SMSs regarding their funeral plan even after I have opted out. I always SMS No as the opt out option but I am to this day still receiving the SMS. i have opted out hundreds of times but it has not helped. I cannot even block the number as they send the SMS from different numbers. Can they please remove my number from their database
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Old Mutual Insure's replyOfficial
06 May 2019, 15:46Thank you for taking the time to let us know of the matter.
We apologise for the poor service you've received and will remove your details from future marketing campaigns.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
We apologise for the poor service you've received and will remove your details from future marketing campaigns.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
Old Mutual Insure's reply06 May 2019, 15:46
Official
Thank you for taking the time to let us know of the matter.
We apologise for the poor service you've received and will remove your details from future marketing campaigns.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management
We apologise for the poor service you've received and will remove your details from future marketing campaigns.
Kind regards
Kareemah Sulayman
Old Mutual Complaints Management