CW
Carmen W

1 reviews | Active since Jul 2017

11 Oct 2018, 13:32

Old Mutual, Premier Claims Services and Hestony Transport all ********* ***** AND PATHETIC

This company and the companies they work through are beyond pathetic In July I submitted a 3rd party claim took forever for them to do anything let alone reply Now 3 months later we are still waiting for payout I have sent numerous emails to Premier claims services (daleen and Raleen ) neither have the decency to even reply to my email Sent Abdul at old mutual an email all he could manage to do was email Daleen at premier They claim payout takes 30 days 30 days has come and gone and now I just get ignored Maybe if hestony transport would hire competent driver this would not have happened. Even though the accident was hestonys drivers fault they just throw their hands up

0
Replies (1)
Old Mutual Insure
Old Mutual Insure's reply15 Oct 2018, 08:36
Official

Dear Carmen

As previously advised we are not the administrators of your claim.

The claim was dealt with by premier claim services, to which i can confirm your claim has been settled.

The allegations of your post are incorrect.

I trust the above to be in order.