RM
Ranitha M
1 reviews | Active since Sept 2025
25 Sept 2025, 10:54
Old Mutual pathetic service actually appalling 124
I made tge greatest mistake to leave my old service provider fir Old Mutual I have 2 claims from 2 weeks all I do is make numerous calls and still get no service I really thought moving to old mutual will be great as ihave my life with them but I was wrong...2 weeks and my claim is not resolved
This is pathetic for business I had no choice but to load this on Hellopeter
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Old Mutual Insure's replyOfficial
25 Sept 2025, 10:58Dear Ranitha Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Assessor: Complaints & Continuous Improvement
Old Mutual Insure's reply25 Sept 2025, 10:58
Official
Dear Ranitha Complaint about service We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible. We look forward to resolving this matter in a manner that you will find satisfactory. Yours sincerely Assessor: Complaints & Continuous Improvement